These terms govern the use of this website and any advisory engagement entered into with Medware Solutions Pty Ltd trading as Medware Advisory ("we", "us", "our"). By engaging us, you accept these terms.
Medware Advisory provides AI mentorship and advisory services to leaders of healthcare and pharmaceutical organisations. Services are delivered by appointment and may include diagnostics, eight-week engagements, monthly retainers, and related written work.
Our work is advisory in nature. We do not provide legal, medical, regulatory or financial advice, and nothing in an engagement should be treated as such.
Engagements begin once both parties confirm scope, fees and start date in writing. Bookings made through this website are provisional until confirmed. Diagnostic fees paid prior to an eight-week engagement are applied as a credit to the engagement fee if you proceed within ninety days.
Fees are quoted in Australian dollars and are exclusive of GST unless stated otherwise. Invoices are payable within fourteen days of issue. Late payments may attract interest at the Reserve Bank of Australia cash rate plus four per cent per annum.
Diagnostics and individual sessions may be rescheduled up to twenty-four hours before the appointed time at no cost. Cancellations made within twenty-four hours, or non-attendance, may be charged in full at our discretion.
Eight-week engagements may be paused or terminated by either party on reasonable notice. Where an engagement is terminated by you partway through, fees are payable for the work completed up to the date of termination.
Each party will treat the other party's confidential information as confidential and will not disclose it to third parties without consent, except as required by law. This obligation survives the termination of any engagement.
Pre-existing materials, methods and frameworks we use in the course of an engagement remain our property. Deliverables prepared specifically for you become your property on full payment, subject to our right to retain the underlying methods, know-how and anonymised insights for use in our broader practice.
We do not publish or share client names without explicit written consent.
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with any engagement is limited to the fees paid by you for that engagement in the twelve months immediately preceding the event giving rise to the liability. We are not liable for indirect, consequential, special or incidental loss, including loss of profits, revenue, goodwill or anticipated savings.
Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited under Australian law, including under the Competition and Consumer Act 2010 (Cth).
We may, from time to time, advise organisations whose interests overlap. We will not knowingly act for parties whose interests are directly adverse on the same matter and will raise any material conflict with you promptly.
Personal information collected through this website or during an engagement is handled in accordance with our privacy policy.
These terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of that state.
We may update these terms from time to time. The current version is always published at this address with the date last updated. Engagements in progress remain governed by the version of these terms in force at the date the engagement commenced.
Medware Solutions Pty Ltd
Director and Consultant: Matt Martin
Level 38, 100 Miller Street, North Sydney NSW 2060, Australia
Email: inquiries@medware.com.au